Service Request

Request Service for Your PGAS Product

ProGrade Aluminum Systems manufactures products to the highest quality standard and we use only the best components to make sure that our aluminum systems perform as designed for many years. As with most items, proper care and maintenance should be regularly performed to extend the useful life and operation of our Windows and Doors as well as other operables. ProGrade Aluminum Systems proudly offer a 5-year warranty on all our products, demonstrating our commitment to quality and durability. It's important to note that while our warranty covers standard use and normal wear and tear, any misuse or negligent or intentional damage may result in billable service for labor and replacement parts. We ask you to provide as much information as possible when requesting the service so that we are able to identify the problem and get the issue resolved as soon as possible.

All services will be performed by technicians from our certified installer network.

Please refer to our standard terms and conditions for more information. Our Standard Limited Warranty can be found here: Warranty Information